Receive good ratings because you handle complaints professionally
How problems in companies can be solved systematically
What is an 8D report? The 8D report is a method for writing down the type of complaint and the measures taken to rectify the defect in a standardized form in the event of a complaint between the customer and supplier.
This methodology as part of quality management is used in industrial companies applied worldwide. 8D stands for 8 process steps (“disciplines”).
In the 8D report, in a systematic approach the responsibilities established and the cause(s) for a specific product defect and the Troubleshooting Actions documented.
On our website you will find information about 8D report, the similarities to DMAIC core process in Six Sigma, to the PDCA approach (Plan, Do, Check, Act) as well as for FMEA method (Error possibility and influence analysis).
An 8D report is not magic! Create an 8D report yourself with our 8D report generator software.
Create you own 8D.report …
With our 8D report generator create fast professional 8D reports for internal purposes or for communication and transfer to your industrial customers.
Our 8D report software offers a great way to create and share a 8D report with your own login area with filing and administration system, comment function, 8D report with company logo, error cause categories, key performance indicators and much more.
Any good organization may experience complaints. The question is not whether these complaints occur, but how to handle them.